Last updated: December 2024
This Privacy Policy explains how diplopxclx B.V. ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website or use our services. We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
diplopxclx B.V. is the data controller responsible for your personal information. Our registered office is located at Beukenlaan 40, 3026 MG Rotterdam, South Holland, Netherlands. Registration number: E441525021, VAT number: NL996514752B02.
The data we collect includes personal information such as your name, email address, phone number, training goals, fitness level, and any other information you provide when contacting us, booking services, or using our website. We may also collect technical information about your device and how you interact with our website through cookies and similar technologies.
Under GDPR, we process your personal data based on the following legal grounds:
We explain how we use your information for the following purposes: providing athletic training services, scheduling appointments, communicating about your progress and programs, sending relevant updates about our services, processing payments, maintaining safety and security, and improving our services based on feedback and usage patterns.
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Training records and client information are typically retained for a period of 7 years after the end of our service relationship, unless a longer retention period is required by law.
Under GDPR, you have the following rights regarding your personal data:
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure.
Your personal data is primarily processed within the European Economic Area (EEA). If we need to transfer your data outside the EEA, we will ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. For detailed information about our use of cookies, please refer to our Cookie Policy.
Our services may be provided to minors under the age of 16 with appropriate parental or guardian consent. We take special care to protect the privacy of children and ensure that any processing of their personal data complies with GDPR requirements for children's data.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please contact us at:
diplopxclx B.V.
Beukenlaan 40, 3026 MG Rotterdam, Netherlands
Email: [email protected]
Phone: +31 407490409
If you believe that our processing of your personal data violates GDPR or other data protection laws, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or your local supervisory authority.